Shipping Policy

How much is the shipping fee?

TOFOU Music provides free shipping worldwide by standard shipping. 

If you need expedite the shipping, please contact us, there may be an additional fee according to the item you purchase and the location you are in.

How long for delivery?

Delivery time = Processing time +Shipping time.

*  Processing time:

   Normal 1-3 Business Days For Kalimba, Tongue Drums, Lyre Harp.

   Normal 3-7 Business Days For Handpan, Crystal Singing Bowl.

*  Estimated Shipping Time:

   USA / Canada / Australia / New Zealand :

   About 9-15 Business Days; Additional shipping fee(About 3-7 Business Days).

   EU:

   About 7-12 Business Days; Additional shipping fee(About 3-7 Business Days).

   Rest of the World (Worldwide):

   About 7-20 Business Days by air. Please Contact us if you would like more specific information.

How to track my order?

We will send you a shipping notice email after your item has been shipped which including order and tracking number. You can send these information to our customer service, and we will help you with your delivery information.

Tips for shipping:

1) For successful delivery, we suggest you leave correct email address, shipping address and mobile number during checkout process.

2) Unsuccessful delivery caused by blank mobile column cannot be compensated.

Customs & Import Tax

Buyers are responsible for any customs and import taxes that may apply. If you need us to help deal with the tax in advance, please contact us.

* Note: The above shipping policy is for retail.For wholesale, it's subject to negotiation.